Ordering and Refund Policy

Ordering:

Orders can be placed through our website https://occasionss.com/ or by contacting us through WhatsApp Number: 0096596788422

By placing an order, you agree to pay the total amount including shipping fees, if applicable.

Returns:

We accept returns within 14 days of delivery for a refund or exchange, provided the item is unused and in its original condition.

Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.

Refunds:

Refunds will be issued to the original payment method within 1-3 days of receiving the returned item.

Please note that shipping fees are non-refundable unless the return is due to a defective or incorrect item.

Cancellation:

Orders can be cancelled within Same day of placement the order and have not been shipped yet.

To cancel an order, please contact our customer service team as soon as possible through WhatsApp 0096596788422

Damaged or Defective Items:

In the rare event that you receive a damaged or defective item, please contact our customer service team immediately for assistance.

If you have any questions or concerns about our Ordering and Return Policy, please contact us through WhatsApp 0096596788422.